Meet U-FIX-IT: Your Trusted Appliance Parts & Repair Experts
The U-FIX-IT team has more than 100 years of combined experience in appliance parts. People who care about your appliance problem answer the phone when you call.
Our specialty is helping you diagnose the malfunction in your washer, dryer, dishwasher, refrigerator, range, furnace, or air conditioner.
Each U-FIX-IT store stocks the parts needed to repair the most common symptoms. The less common parts are available the next day; the rare parts take a little longer.
There are malfunctions that can be repaired without replacing parts, and we love to share those solutions with you when they happen. We give away what we know, and we go the extra mile to make certain the part you take home is the part you need.
Click on one of the links below for more information on who we are and how we do business.
Team Members · Mission · Warranty & Returns · Store Hours
Store Hours
Hours SoT (footer/banner): 9am–6pm Monday–Friday · Closed Saturdays & Sundays · *Tyler & South Dallas open 9am–4pm Saturday. Canonical holiday matrix on Store Hours & Holidays.
- Arlington — 9am–6pm Mon–Fri · Closed Sat & Sun
- East Dallas — 9am–6pm Mon–Fri · Closed Sat & Sun
- South Dallas — 9am–6pm Mon–Fri · 9am–4pm Saturday · Closed Sunday
- Tyler — 9am–6pm Mon–Fri · 9am–4pm Saturday · Closed Sunday
Holidays
- New Year’s Eve: Store hours 9 to 3
- New Year’s Day: Closed all day January 1st
- Memorial Day: Closed all day
- Independence Day: Closed all day July 4th
- Labor Day: Closed all day
- Thanksgiving: Closed all day
- Christmas Eve: Hours 9 to 3
- Christmas: Closed all day December 25th–26th
REWRITE note: Live About body listed South Dallas only for Saturday and NYE “9 to 6.” Proto aligns Saturday exceptions to footer SoT (Tyler & South Dallas) and NYE to Store Hours page (9 to 3). Confirm annually with client.
Our Appliance Repair Team
Jaime C. – Sales, Arlington
I graduated from Duncanville High School and have lived in Duncanville my whole life. I absolutely love Duncanville and the area surrounding it. In my free time I enjoy reading and taking care of my many pets.
Khristopher S. – Store Manager, East Dallas
I was born in the country on a farm and moved to the city for work. I graduated from Abbott High School. I love helping people no matter what the issue is. I go above and beyond to find a fix for your appliance problems or just to say “Hi!” I’m just a good ol’ boy. Come in today so I can help you!
Eric W. – Senior Technical Advisor, South Dallas
Team member since 2002. Eric was born and raised in Dallas. Attended Dallas Carter High and graduated from the University of Houston in 1991. Eric has been working at U-FIX-IT since 2002 and has been the store manager since April 2006. Eric enjoys working with people and helping to resolve problems. Eric enjoy sports and is a longtime fan of the Dallas Mavericks and the Dallas Cowboys.
Dustin R. – Manager, Tyler
Dustin joined U-FIX-IT in September 2025. He is originally from Oregon, but got to Texas as fast as he could, where he settled in Tyler. Dustin is a newlywed and recently became a first-time homeowner.
Tony M. – Sales, South Dallas
Tony came to U-FIX-IT after working as an appliance repair technician in the DFW area. He is bilingual, so a great asset for our Spanish speaking customers. Tony enjoys spending time with his family and welcomed a new baby girl in September.
Our Guiding Principle
“Love your neighbor as you love yourself”
Our Mission
When your appliance breaks we listen to your symptoms, we confirm and then we respond. We give away what we know and go the extra mile to make sure the appliance part you take home is the part you need.